23 June 2013
Following the Passenger Focus NPS report, WCML franchisee Virgin Trains reports that customers rate its service higher than other inter-city operators, but that the quality of Network Rail's Euston station in London is letting the route down.
19 June 2013.
The rail National Passenger Survey makes for bad reading for franchise operators, especially in the South East, the Midlands and the North of England.
Current Issue: Sep 2014
Essential reading for today's rail enthusiast
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► Hitachi 'concepts'
► 40 pages of modelling
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